Delete Your Account

1. Who This Page Is For

This page is for users of the AT ERP mobile app by Ankit Traders. Your AT ERP account is created by your employer on their own Ankit Traders Solution server, so deletion is carried out on that server.

2. How to Request Deletion

Option A — Through your employer (fastest). Ask your company's AT ERP administrator or HR team to deactivate and delete your user account.

Option B — Directly with us. Email s.ankit@ankittraderssre.com with the subject “AT ERP account deletion” and include:

• Your full name
• Your company (employer) name
• Your AT ERP username or employee ID
• The mobile number or email address registered on your account

We will confirm your identity, pass the request to your employer's administrator, and help them complete it.

3. What Happens to Your Account

When your request is processed, your App account is permanently closed:

• Your account is disabled and you can no longer sign in to the App or the ERP system
• Your sign-in credentials and active sessions are revoked on all devices
• Your device registration and notification token are removed, so no more notifications are sent
• The App stops collecting any data about you, including location and photos
• All App data stored on your phone is removed when you sign out or uninstall the App

4. Why Your Records Are Kept, Not Erased

AT ERP is the company ERP system of your employer. The records you created while working — attendance and check-in photos, location and visit history, leave, payslips and salary records, expense claims and receipts, leads, quotations, orders, service jobs and approvals — are business and statutory records of your employer. They may be needed for audits, accounting, GST and tax, labour law (including PF/ESI) and legal compliance, so they are not erased when your account is closed.

These retained records:

• Are kept only on your employer's own server
• Are used only for audit, legal, tax and regulatory compliance, and for resolving disputes
• Are never used for any other purpose — including marketing, profiling, tracking or monitoring — and are never sold or shared with third parties, except where the law requires
• Can be accessed only by authorised staff of your employer for those purposes
• Are deleted by your employer once the retention period required by their policies and Indian law has ended

5. How Long It Takes

We acknowledge requests within 2 working days. Your account is normally closed within 7 working days of your identity being confirmed.

6. Questions About Retained Records

If you believe a record is no longer needed for audit or legal purposes, or you want to know what is retained about you, contact your employer's administrator or email us and we will help you raise it with your employer.

7. Questions

See the AT ERP App Privacy Policy or contact s.ankit@ankittraderssre.com.